Our Story

Seeking what’s possible

From boutique shop to global partner.

\Ser • can • te\

[Sər-cän-te] noun
  1. Serĉante is an Esperanto word that means ‘seeking.’ That’s what our clients do.
    They’re looking for a better way forward. One that makes sense for everyone
    involved while they look toward what’s next.

The story goes​

Ancient Salesforce mythology says the Pardot name came from simple beginnings. Co-founders Adam Blitzer and David Cummings sat down with Google Translate and plugged in the phrase “to market” in every language until they found one they liked and that had an available domain. They landed on Pardot, which is Latvian.

Googling relentlessly until you find inspiration? Now that’s a creative process we can get behind.

Our founder, Andrea Tarrell, was negotiating the terms of her first big project, which was a Pardot project, late on a Friday afternoon. After coming to an agreement, they said: “Okay great. Please give us your EIN and LLC name by the end of the day.” Andrea stopped in her tracks. She needed to name this new venture — and fast.

That’s when the espresso-infused Googling began. She followed Blitzer and Cummings’ lead and plugged a word into Google Translate. The word she chose was ‘seeking.’

The reason why seeking fit the bill: there are so many companies who buy technology and feel stuck. They see the vision of what marketing automation can do for their business, and they’ve fallen in love with a different version of their future.

But the distance between “what is” to “what could be” seems enormous. Companies come to Sercante searching for a way to bridge that gap.

The first translation for “seeking” with that stickiness… that je ne sais quois… that roll off your tongue thing… was in Esperanto. And that’s why we’re Sercante.

TLDR: Sercante means seeking in Esperanto.

These values guide our team

Generosity

Sharing means we all grow, and believing in abundance is a self-fulfilling prophecy.

Wayfinding

Boldly going where nobody has been it’s a walk in the park to us.

Relentless zeal

Expect smiling faces ready to lead all those Monday morning meetings.

Simplifying complexity

Simple doesn’t mean easy. It means we find the clearest path every time.

Extreme ownership

The ball is always in our court even when it’s not.

A force to reckon with in the Salesforce arena

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Salesforce Certifications

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Average CSAT score

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Projects completed

The Sercante journey:
A constant evolution

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Partnering to drive real growth

Inc. 5000 names Sercante to fastest growing companies list

Salesforce announces Marketing Cloud Growth & Advanced Edition and Agentforce

Sercante participates in the Marketing Cloud on Core Pilot

Sercante joins Trilliad as the technology services arm of the Growth Services Provider

Sercante adds Agentforce & AI Services to their offerings

2024

Deepening relationships

EY selects Andrea Tarrell for Entrepreneurial Winning Women Class of 2023

Salesforce selects Andrea Tarrell for MVP Hall of Fame

Sercante hosts An Intergalactic Night party at Dreamforce

Jenna Molby joins The Spot

2023

Being seen and heard

Sercante earns Salesforce Partner Innovation Award in Retail category

Andrea Tarrell joins Marketing Cloud Advisory Board

ParDreamin’ name changes to MarDreamin’

Inc. 5000 names Sercante to fastest growing companies list

2022

Finding our place

The Spot gets a new name and a multi-cloud focus

Salesforce recognizes us as first Pardot PDO

Salesforce Ventures awards us with SI Trailblazer funding

2021

Digging deep in the ecosystem

ParDreamin’ launches as first Pardot-focused event

Salesforce names us as Gold Partner

First Sercante Labs product goes live on the Salesforce AppExchange

Salesforce grants us Education & Nonprofit Cloud Navigator status

Sercante completes Salesforce Accelerate Build Incubator program

2020

Meeting customers where they are

Salesforce names us as a Silver Partner

We make a splash at Into The Blue during Dreamforce 2019

Our first training courses launch

First Canada-based employee joins team

Our dragon mascot hatches

First UK-based employee joins team

2019

Finding our voice

We publish Why Marketing Automation Admins Drink: An Adult Coloring Book

First full-time employees join Sercante

2018

Forming our team

Andrea Tarrell dreams up Sercante

The Spot for Pardot is born

2017